It's now the following day and my number has not come over to ID. PAC code was used at transfer. I'm getting nervous now.
Can someone within ID mobile check what is happening?
Solved
my number has not come over to ID
Best answer by L0rdvega
I had to go through the chat system as the switch website did not work properly, however the live chat agent was able to use the PAC in the backend
+9
Hours of business week day's up to 8pm weekend 6pm
https://www.idmobile.co.uk/live-chat
Joe
+26William Morton wrote:
It's now the following day and my number has not come over to ID. PAC code was used at transfer. I'm getting nervous now.
Can someone within ID mobile check what is happening?
Unfortunately
Probably best to use the online iD web chat to speak to customer support.
The iD advisers work until 8pm on weekdays (6pm at weekends) - tell the 24/7 iD chatbot you’d like to “talk to a person”.
This community article might help.
I had to go through the chat system as the switch website did not work properly, however the live chat agent was able to use the PAC in the backend
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.