I need a new PAC Code and my account has been closed. How do I obtain one so I can move and keep my number?
PAC Code
Best answer by andewhite
I need a new PAC Code and my account has been closed. How do I obtain one so I can move and keep my number?
If your iD account was closed within the last 30-days, you should be able to get a PAC from iD.
You’ll need to speak to iD customer service online using Live Chat, Facebook Messenger, or X (formerly Twitter). I’d recommend sending a PM on their social media, explaining the issue.
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