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Question

PAC number

  • September 10, 2025
  • 3 replies
  • 37 views
B
New Contributor

When I took out my subscription,  I supplied my PAC number. Why have I still got my ID number instead of my old one? This is causing me major problems. 

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 11, 2025

    Hey there ​@Bradl3y, what date did you request the switch and has it completed successfully yet?

     

    What devcie do you have?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      B
      New Contributor
      • Bradl3y
      • Author
      • New Contributor
      • September 11, 2025

      Thank you for the response, but it’s been sorted now. 

       

      Brad 

      Tyler C
      iD Mobile Employee
      Forum|alt.badge.img+24
      • Tyler C
      • iD Mobile Employee
      • September 11, 2025

      Hey there ​@Bradl3y, we’re very glad to hear!

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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