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phone Number has changed back to number before PAC Transfer

  • September 10, 2025
  • 4 replies
  • 56 views
J
New Contributor

My phone number for my main device has suddenly changed back to the one I had before transferring my number via PAC. How can I get my preferred number back?!

Best answer by WelshPaul

Next time, use the forum search feature to save yourself hours or even days waiting to resolve such issues.

 

 

    4 replies

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • September 10, 2025

    Hi ​@Joelefe23  sorry to hear this, can I ask what handset you are using?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    J
    New Contributor
    • Joelefe23
    • Author
    • New Contributor
    • September 10, 2025

    Hi Sian, it’s an iPhone 16

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • September 10, 2025

    Next time, use the forum search feature to save yourself hours or even days waiting to resolve such issues.

     

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 11, 2025

    Hi there ​@Joelefe23, we hope the kind advice from ​@WelshPaul was able to help.

     

    Please let us know if any further questions.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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