Hi team,I referred a friend for a 24-month contract in December 2024 using the official referral link, and they joined straight away. However, I haven’t seen any confirmation or reference to this referral on either the Klarna or iD Mobile site.It’s unclear whether either of us will actually receive the promised reward, and I’m now hesitant to refer anyone else under the scheme. I currently have another friend ready to sign up, but I’d like clarification on how this process is tracked and when rewards are issued before moving forward.Could you please confirm: How are referrals tracked, and where can I view the status? When is the reward typically issued? What should I do if a referral hasn’t been recorded correctly? Thanks in advance for your help.Best regards,Jay

Hi there @Jay Nair, if you referred a friend in December, and haven’t received anything, it’s likely that a step was either missed, or wasn’t followed correctly, and therefore it wasn’t tracked correctly.Our refer-a-friend scheme and site can be found here:https://idmobile.aklamio.com/Thanks,Tyler

Referer a friend reward not working?

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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