Referer a friend reward not working? | iD Mobile Community
Skip to main content
Question

Referer a friend reward not working?

  • August 8, 2025
  • 1 reply
  • 15 views

Hi team,

I referred a friend for a 24-month contract in December 2024 using the official referral link, and they joined straight away. However, I haven’t seen any confirmation or reference to this referral on either the Klarna or iD Mobile site.

It’s unclear whether either of us will actually receive the promised reward, and I’m now hesitant to refer anyone else under the scheme. I currently have another friend ready to sign up, but I’d like clarification on how this process is tracked and when rewards are issued before moving forward.

Could you please confirm:

  1. How are referrals tracked, and where can I view the status?

  2. When is the reward typically issued?

  3. What should I do if a referral hasn’t been recorded correctly?

Thanks in advance for your help.

Best regards,

Jay

1 reply

Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • August 9, 2025

Hi there ​@Jay Nair, if you referred a friend in December, and haven’t received anything, it’s likely that a step was either missed, or wasn’t followed correctly, and therefore it wasn’t tracked correctly.

 

Our refer-a-friend scheme and site can be found here:

 

https://idmobile.aklamio.com/

 

Thanks,

Tyler