My top up money keeps disappearing from my id mobile account.
I preemptively put money on my account so I didn’t have to worry about topping up, and the money disappeared - twice now I’ve made a payment and it’s not showing up, but they both left my account - that’s £80 missing.
+24Hey there
Please contact our live-chat and ask to speak to an agent:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
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