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two phones same email can't access one of them

  • June 16, 2025
  • 1 reply
  • 98 views
G
Community Member
  • gzb
  • Community Member

Two accounts  with the one email  but now login does not include a username or phone number so I can only log into one account. How do I get to the second account?

Best answer by Siân W

Hi ​@gzb  do you have the iD app? You can add your other account on there and easily switch between viewing each plan.

You can find how to do this here - How do I add my plan to the iD Mobile app? | iD Mobile Community

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • Answer
    • June 17, 2025

    Hi ​@gzb  do you have the iD app? You can add your other account on there and easily switch between viewing each plan.

    You can find how to do this here - How do I add my plan to the iD Mobile app? | iD Mobile Community

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