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where is my wifes phone sim details

  • March 15, 2025
  • 1 reply
  • 35 views
Garry Octoreef
Community Member

I took out two sims but now only my wife’s is active though I pay the bill through my account there is no reference to her sim and I need to know how much data she has left as we are travelling. Ps it shows my old number

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • March 17, 2025

    Hey there ​@Garry Octoreef, thank you for reaching out.

     

    Is the contract under your name or hers please?

     

    Please note, you’ll need to register each account separately, so if you haven’t done so for both, please register it via our app/website for the contract you cannot find/login to currently.

     

    Thanks,

    Tyler

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