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wi fi calling

  • August 2, 2025
  • 3 replies
  • 21 views

How do I find out if wi fi calling is enabled on my account.  Under connections there is no mention of wi fi calling.  I have a samsung a55

Best answer by Siân W

No it wouldn’t be us ​@Stemag11 

Are you able to take your handset into a Currys store? An agent there would be happy to take a look for you.

3 replies

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • August 4, 2025

Hi ​@Stemag11 welcome to the community! 👋

Go to the Start screen. To open the menu, swipe up on the screen. Choose Settings. Scroll down. Choose Connections. Choose Wi-Fi Calling.

Please let us know how you get on, or if we can do anything else 🙂


  • Author
  • New Contributor
  • August 4, 2025

Have gone into connections but there is no Wifi calling to click on.  I have checked online that my phone, a Samsung A55, should be able to use this service.  Is this something to do with ID or is it something to do with the phone?


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • August 4, 2025

No it wouldn’t be us ​@Stemag11 

Are you able to take your handset into a Currys store? An agent there would be happy to take a look for you.