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2 contracts - how can I view multiple accounts

  • December 28, 2022
  • 1 reply
  • 2472 views

I have an app but I can only see one contract how can I see 2 please

Best answer by Mohammed H

Hey @Frostyh,

It’s not possible to log into one account and view both contracts.

Each contract number needs to be registered with it’s own account.

If you head to https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount you can register for an iD account for the other number.

The same username can’t be used as one that’s been used before though.

Once done, login and you can manage that plan.

Mohammed

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1 reply

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • Answer
  • December 29, 2022

Hey @Frostyh,

It’s not possible to log into one account and view both contracts.

Each contract number needs to be registered with it’s own account.

If you head to https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount you can register for an iD account for the other number.

The same username can’t be used as one that’s been used before though.

Once done, login and you can manage that plan.

Mohammed