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Adding a new phone to online account

  • March 4, 2019
  • 3 replies
  • 2290 views

Graham Cousins
Community Member
I have given notice to end my sim only contract. and I have bought a new phone with ID still the provider . How do I add a new number to the account ?

Best answer by Gregor

Hi @Graham Cousins

You cannot add a number to existing account as ID Mobile does not support this feature. You would need to register brand new account with brand new email in order to use mobile app with your new number.

Here is a topic with the same question. I believe that ID Mobile is working on adding this possibility in the future.

Regards
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3 replies

Gregor
Helpful Contributor
  • Helpful Contributor
  • Answer
  • March 4, 2019
Hi @Graham Cousins

You cannot add a number to existing account as ID Mobile does not support this feature. You would need to register brand new account with brand new email in order to use mobile app with your new number.

Here is a topic with the same question. I believe that ID Mobile is working on adding this possibility in the future.

Regards

  • Community Member
  • July 13, 2022

How to add another phone to my id app


WelshPaul
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Contributor
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  • Platinum 
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  • July 13, 2022

You can’t @Roma2011!

Read @Gregor reply above and the article he has linked to.