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how to reset app forgotten password and pin and user name

  • 21 July 2018
  • 1 reply
  • 4778 views

cant remember my password or pin how can i reset?
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Best answer by Mohammed 23 July 2018, 14:42

Hello @jojo,



It's easy to reset your password and/or your username.



Just head to: https://my.idmobile.co.uk/



You can hit "Forgotten your username/email address?



This will guide you through steps to first recover your username.

Once you have this, follow the steps for forgotten password.



Hope this helps.



Mohammed



EDIT: I've moved your topic to the section: App and My Account
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Userlevel 7
Badge +9
Hello @jojo,

It's easy to reset your password and/or your username.

Just head to: https://my.idmobile.co.uk/

You can hit "Forgotten your username/email address?

This will guide you through steps to first recover your username.
Once you have this, follow the steps for forgotten password.

Hope this helps.

Mohammed

EDIT: I've moved your topic to the section: App and My Account

Reply