how to reset app forgotten password and pin and user name

Hello @jojo,

It's easy to reset your password and/or your username.

Just head to: https://my.idmobile.co.uk/

You can hit "Forgotten your username/email address?

This will guide you through steps to first recover your username.
Once you have this, follow the steps for forgotten password.

Hope this helps.

Mohammed

EDIT: I've moved your topic to the section: App and My Account