Best answer by Mohammed
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how to reset app forgotten password and pin and user name
cant remember my password or pin how can i reset?
Userlevel 7
+10
Hello @jojo ,
It's easy to reset your password and/or your username.
Just head to: https://my.idmobile.co.uk/
You can hit "Forgotten your username/email address?
This will guide you through steps to first recover your username.
Once you have this, follow the steps for forgotten password.
Hope this helps.
Mohammed
EDIT: I've moved your topic to the section: App and My Account
It's easy to reset your password and/or your username.
Just head to: https://my.idmobile.co.uk/
You can hit "Forgotten your username/email address?
This will guide you through steps to first recover your username.
Once you have this, follow the steps for forgotten password.
Hope this helps.
Mohammed
EDIT: I've moved your topic to the section: App and My Account
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