Hello,
I did some research on iD mobile, and read here, here and here that call forwarding/divert is supported. So I signed up today! However, I cannot get call forwarding to work at all.
I am using a Google Pixel 6a, with this month’s software update. I am using an iD mobile eSim. WiFi calling is working, and I have setup voicemail. I can make and receive calls OK, and get 4G/LTE coverage at my location.
I’m trying to enable call divert by:
- Opening the android dialer (phone icon).
- Opening Call forwarding menu ( Menu icon > Settings > Calling accounts > iDmobile > Call forwarding.
- The phone briefly shows “Reading settings...” and then shows a forwarding number for ‘Always forward’, ‘When busy’, ‘When unanswered’ and ‘When unreachable’. The number shown ends in 123 (voicemail?) for all options except ‘Always forward’, which shows as ‘off’.
- I select ‘Always forward’ and enter a phone number (a UK mobile number in the format +44xxxxxxxxxx) and select ‘Turn on’.
- The phone shows “Reading settings...” for around 1 minute, before giving the error “Network or SIM card error.”.
I tried a few times, in different locations (on a different Cell base-station), and in Airplane mode with WiFi calling enabled, but always get the same result.
I need call forwarding to work - can anyone help?