Hello,I did some research on iD mobile, and read here, here and here that call forwarding/divert is supported. So I signed up today! However, I cannot get call forwarding to work at all.I am using a Google Pixel 6a, with this month’s software update. I am using an iD mobile eSim. WiFi calling is working, and I have setup voicemail. I can make and receive calls OK, and get 4G/LTE coverage at my location.I’m trying to enable call divert by:Opening the android dialer (phone icon). Opening Call forwarding menu ( Menu icon > Settings > Calling accounts > iDmobile > Call forwarding. The phone briefly shows “Reading settings...” and then shows a forwarding number for ‘Always forward’, ‘When busy’, ‘When unanswered’ and ‘When unreachable’. The number shown ends in 123 (voicemail?) for all options except ‘Always forward’, which shows as ‘off’. I select ‘Always forward’ and enter a phone number (a UK mobile number in the format +44xxxxxxxxxx) and select ‘Turn on’. The phone shows “Reading settings...” for around 1 minute, before giving the error “Network or SIM card error.”.I tried a few times, in different locations (on a different Cell base-station), and in Airplane mode with WiFi calling enabled, but always get the same result.I need call forwarding to work - can anyone help?

I think I might have had some sucess.Not using my phones divert setting, but a dial sequence.I dialled *002*UKNUMBER# e.g. *002*01232543876#The result screen showed all as successful.Upon checking with *#002# it does show Voice call forwarding, All Calls as Enabled.

I met with a friend at the weekend who happens to have the same phone (Pixel 6a) and is also on ID mobile. I had them try setting call forwarding up by following the steps in my original post.Interestingly for them, it appeared to work. The setting applied and no error was displayed. The call forwarding icon appered in the notification area. We didn’t actually test that a call was forwarded, but it is certainly a step forward from where I can get.Our phones were running the same software build (AP4a.250205.002.A1) with the same security patch applied. The only real difference I can see is that they were using a physical SIM, whereas I am using an eSIM.I tried requesting a new eSIM, which I received and applied. This had no effect on the call forwarding issue.So maybe next I will try a physical SIM instead.

Call forwarding/Call divert is not working?

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