Perhaps you’re unlucky enough to be being affected by current call issues, @Greg Goodale. 

Hi @Greg Goodale,

Welcome to the Community!

Please can you restart your handset and let us know how you get on?

The call issue earlier today has been resolved but this seems like a different issue.

What is the cap on your account at the moment?

Kash

Can’t make out going calls

Switched phone on and off still can’t make calls 

Hi @Kevin Wintle 

Thank you for reaching out to us here on the community. 

We are sorry to hear you are experiencing issues when attempting to make calls. 

Can you please check that you have allowance remaining? Also if the call is chargeable, please check if you have a spend cap in place preventing the call. 

Are you having any issues with texts and data?

Thanks, 

Nat