esim porting error - my number is wrong and i cannot send imessages | iD Mobile Community
Skip to main content
Answer

esim porting error - my number is wrong and i cannot send imessages

  • August 13, 2025
  • 2 replies
  • 137 views

My number has just been ported in, but my eSIM still shows my old number (or blank) in My Number on my iPhone. iMessage won’t activate. Please refresh or re-provision my eSIM so it broadcasts my new number to Apple’s activation servers. 

Best answer by WelshPaul

Please refresh or re-provision my eSIM so it broadcasts my new number to Apple’s activation servers. 

There is no such thing.

You need to configure your phone correctly. If you’re unsure how to do that, check out the following guide.

 

2 replies

WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • Answer
  • August 13, 2025

Please refresh or re-provision my eSIM so it broadcasts my new number to Apple’s activation servers. 

There is no such thing.

You need to configure your phone correctly. If you’re unsure how to do that, check out the following guide.

 


Siân W
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • August 14, 2025

Hi ​@emilyrose98  welcome to iD!

Please can you try following this - How do I fix Calls, iMessage or FaceTime issues on my iPhone? | iD Mobile Community

Please let us know how you get on.