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Esim UK

  • May 24, 2024
  • 2 replies
  • 259 views

Tony Sultana
Community Member

How do i get an esim for my phone and does it cost extra?

Best answer by andewhite

Okay @Tony Sultana, have you asked iD Customer Care for an eSIM?

Get in-touch using the online iD Live Chat service, which is the primary support channel at iD Mobile. 

The iD chatbot works 24/7, and the advisers work until 8pm on weekdays (6pm at weekends + bank holidays).

Just tell the bot you want to “talk to a person” - an adviser might help with your eSIM request.

 

 

This topic has been closed for replies.

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • May 24, 2024

Okay @Tony Sultana, have you asked iD Customer Care for an eSIM?

Get in-touch using the online iD Live Chat service, which is the primary support channel at iD Mobile. 

The iD chatbot works 24/7, and the advisers work until 8pm on weekdays (6pm at weekends + bank holidays).

Just tell the bot you want to “talk to a person” - an adviser might help with your eSIM request.

 

 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • May 28, 2024

Hi @Tony Sultana,

Welcome to the Community!

Just checking if you managed to get in touch with the team?

If you require further assistance, please let us know and we can PM you.

 

Kash