G86 no charger with my new phone

Question

As title I just plugged in to my Motorola fast charger and it is massively overheating now... The charger started making a noise and it was only because I was in the vicinity as I was going to leave it on charge for the day while at work... This could have caused a fire!! I understand that if you have to purchase an additional charger, it should be stated before you buy the handset and it should also be stated that it is not compatible with older chargers. This was an official Motorola charger adequate to charge a g55 but all of a sudden the requirements change and there is no mention of incompatibility between usb c type chargers… What on earth are they playing at?Is it too much to ask that a phone is supplied with the correct charger these days? As a result the power supply could have overheated and caused a fire or it could have damaged the charging regulating circuitry  or the battery on the phone. What the hell? As such I need the correct charger so where on earth do I get the correct charger from as the charger listed on the Motorola website does not have g86 listed as a compatible model. Where do I get the correct charger from I just need an official charger not a cheap Chinese knock off. You have supplied me a phone without a charger now I need you to tell me where I can get the correct charger from so that I don't have to worry about my house burning down while I leave it on charge. Not happy about this, you need to sort this out as I cannot charge my phone now

Tom · Answer

Hi ​@kruurichardI’m sorry to hear this, I’d recommend speaking directly to Motorola for a recommendation on charger that they suggest for their device(s).We don’t see any reason most normal USB-C chargers wouldn’t work for a standard USB-C device.Tom

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