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How long have i got to transfer my old number to id network


Simoak
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Hi all I've just joined id network I was a bit dubious after reading the bad network reviews but to my surprise I get a better signal than I do with another well known network ! 

But my question is how long do I get to change my old number to id network is there a time limit to get a pac code from my old network to give to id network ? 

Best answer by Daz_S

is there a time limit to get a pac code from my old network

If you cancelled your contract with your previous provider without requesting a PAC then yes there is and it’s one month.

 

If you have requested a PAC, it is valid for 30 days. If it expires, you can request a new one.

 

Also, for future reference - If you join a new mobile service provider you can ask them to ask your previous provider for the PAC under the right to port as long as it’s with one month.

 

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MZone
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  • November 21, 2024

You can port your number in at any point. 


Daz_S
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  • November 22, 2024

is there a time limit to get a pac code from my old network

If you cancelled your contract with your previous provider without requesting a PAC then yes there is and it’s one month.

 

If you have requested a PAC, it is valid for 30 days. If it expires, you can request a new one.

 

Also, for future reference - If you join a new mobile service provider you can ask them to ask your previous provider for the PAC under the right to port as long as it’s with one month.

 


Matthew T
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  • November 22, 2024

@Simoak -

Hope the information from ​@Daz_S & ​@MZone was useful.

Thanks.


Simoak
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  • November 25, 2024

@Matthew T ​@Daz_S  ​@MZone  thank you so much for your replies it's much appreciated 😃 im cancelling my contract this week with EE ! I'm really pleased I  made the right decision to come to id mobile I get better reception & it's great value for money plus I'm saving myself £'s every month so bye bye EE & hello id mobile 


Matthew T
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  • November 25, 2024

@Simoak -

Glad you're making the switch! If you need anymore help, pop back here anytime! Thanks.


Daz_S
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  • November 25, 2024
Simoak wrote:

@Matthew T ​@Daz_S  ​@MZone  thank you so much for your replies it's much appreciated 😃 im cancelling my contract this week with EE ! I'm really pleased I  made the right decision to come to id mobile I get better reception & it's great value for money plus I'm saving myself £'s every month so bye bye EE & hello id mobile 

Come on then ​@Simoak 

How much did iD pay you to say all of that!😂

Anyhoo, welcome to iD👍


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  • January 10, 2025

Hi I am new customers to idmobile I want transfer my number please 


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  • January 10, 2025

My pac code:


Simoak
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  • January 10, 2025

@Varto4949 if you goto chat live & speak to someone there they will take your details & sort it out for you ! 

I did this on Monday & my no. was I bought from my last network was up & running on Tuesday 


  • Active Contributor
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  • January 10, 2025

On which number pls sent me the number


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  • January 10, 2025

Hi


Simoak
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  • January 10, 2025

@Daz_S  Hi sorry to be a pain could you pls send varto4949 the link to sort his pac code out please 👍


Daz_S
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No problem ​@Simoak 

 

@Varto4949 if you have your PAC from your old provider and have the transaction number iD sent to you via email then you can submit the PAC yourself

https://switching.idmobile.co.uk/customerPortIn

 

Or if you can’t find the transcation code (it starts with a 4 IIRC) then here’s the link to live chat

https://www.idmobile.co.uk/live-chat

(note their times and after typing in your details start the text based chat with talk to person)


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  • January 11, 2025

Hi good morning


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  • January 11, 2025

I am still not transfer my old number can any one help me pls


Simoak
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  • January 11, 2025

@Daz_S  thank-you so much for sending the link but I don't think varto4949 understands 😕 


Daz_S
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Varto4949 wrote:

I am still not transfer my old number can any one help me pls

 

Why can’t you, what’s is the problem you’re having. Both links work so which one are you trying (if any)?

The first link you only need to follow the simple instructions - your name etc, the PAC from your old provider and the transaction number iD should have emailed to you.

 

On the 2nd link they would have done it for you.


Tyler
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  • January 13, 2025

Hey there ​@Varto4949, please explain what issues you’re having with the port form?

 

Thanks,

Tyler


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  • January 26, 2025

I can't transfer my old number to idmobile. I keep getting error message 


Simoak
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  • January 26, 2025

Hi ​@nhyder what you need to do is contact the live chat team & they will help you out ! I spoke to them to get my no. Transferred over & within 24 hrs my number was transferred over to id from my old network 


Kash
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  • January 29, 2025

Hi ​@nhyder,
Welcome to the Community!

Just checking how you are getting on?

If you still require further assistance, please let us know.

 

Kash