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i gave over my pac code accidentally to another network but i dont want the transfter to happen and want to stop it! help!

  • May 4, 2023
  • 2 replies
  • 1103 views

Hi ,

as the title states, I gave over the PAC code but I don’t want to switch my number to the other new network. I need help to stop that happening.

Best answer by Lauren K

Hi @Maxfluss. You will be able to contact the new network provider to stop the PAC code from going through. They should be able to cancel this on their end so that your number doesn’t port across. 

-Lauren

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2 replies

  • Helpful Contributor
  • May 4, 2023

Hiya,

To cancel a PAC you’ll need to contact ID Mobile Live Chat for them to look into this for you as they’ll be the only people who can cancel a porting request.

They can be contacted here → https://www.idmobile.co.uk/live-chat

 


Lauren K
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • May 8, 2023

Hi @Maxfluss. You will be able to contact the new network provider to stop the PAC code from going through. They should be able to cancel this on their end so that your number doesn’t port across. 

-Lauren