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Question

i need ANOTHER PAC from ID as i messed the first change over.

  • August 12, 2025
  • 1 reply
  • 15 views
L
Community Member

I requested a PAC as I switched to O2. I gave them the wrong number, one digit in front of the other. So my numbers switched to an incorrect number. O2 says I need a new PAC from ID, texting PAC to 65075 gives me an 02 error as it’s obviously synced to a wrong number. How can I get ANOTHER PAC from ID? 02 need it to change the correct number to my account

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • August 13, 2025

    Hi there ​@Lukeyallop, sorry to hear that. 

     

    We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

     

    Alternatively, if you are currently logged in, you can use the following link:

     

    https://community.idmobile.co.uk/inbox/overview

     

    Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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