ID said there was a problem processing my Pac code | Join the discussion, ask questions, share advice.

When I input all my details the message

“We’ve tried to process your PAC but there is an issue with the information you’ve submitted.”

Everything is correct what do I do?

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I have the same issue and I need it sorted asap as contract ends soon. Wish you could just call them

@Rhysleach there are various ways to request a PAC when leaving iD:

Thanks.

@fridaj1 please contact our Live Chat team to support with this request:

Thanks.

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