Lost all connection on current phone whilst waiting for upgrade

TAP · 2025-05-20T11:05:32+00:00

Hello. I have upgraded and as I wait for my new phone to arrive, my current phone has lost all connection. No data, no calls, no messages. I use my phone data as a hotspot for other internet use in my house so I am currently entirely unconnected. This also means I cannot make any contact with the courier about the delivery of my new phone. They will call me/message me to arrange and I will miss these attempts. Furthermore, I have no way of making/recieving calls for my work. It really is a difficult situation through no fault of my own. I have read the advice on this thread which advises to use the new eSim on current phone until new phone arrives. I haven't got an eSim QR to scan though. So I am with no connection and no idea when/if my new phone will arrive. I really need some help. Thank you.

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