Paying £50 a month but can’t make or receive phone calls no its nothing to do with the phone it’s your network I just need to seek some legal advise I suppose to see how you rip money off

OK @Subadushane let me dumb this down for you…4G is the‘label’for the network but (Vo)LTE is the ‘actual’ type of network usede.g. ‘Vehicle’ is a label for a carBUT, as anexample, ‘Ford Focus’ is the actual type of car!As I replied to another post for the same query you posted…..Can you still send/receive text messages and use your data? As these will still connnect and you will be able to use them even without VoLTE being connected. If they don’t then it is another problem other than the connection tothe Vo(LTE) network and this determine the help you need.Have you checked to see that VoLTE is enable on your phone?https://mobilevikings.be/en/setup/apple-iphone-16-pro/device/activate-volte/p5_d27247_t17927?srsltid=AfmBOopS_Gbf-3UNXLV6BY3J_AqW7Gy0sUOabPjincFwoeNJFNKXvIvMAs your phone is supported for use on the VoLTE (4G) iD Mobile network then everything should work.You could also tryrequestinga replacement SIM as this could be the problem.Please be aware that your account will be put on hold (you will be unable to use that number)until the new SIM has been activated.There are a few different ways to get a replacement SIM. Here’s everything you need to know:How do I get a replacement SIM?If your SIM card doesn't fit your phone, or it's been lost or stolen, you’ll need a replacement. To get a replacement SIM card, you can:Visit any Currys store.Find yournearest storeand head to the ‘Mobile’ section. One of our helpful Tech Experts will issue you a replacement SIM card.Chat to us.OurLive Chatteam are able to issue you a replacement SIM card, which will be sent in the post to the account holder’s address.Once you receive your replacement SIM card, you’ll need to activate it. Check out the steps in the article below:How do I activate my new SIM or eSIM?F.A.Q.If you feel thatthe information that we give is ‘laughable’ and you can do nothing but mock it then please feel free to do your own research to find the answerand not post here.We are customers, just the same as yourself,and are just trying to help with the knowledge we have but if you can do better…….

Paying £50 a month but can’t make or receive phone calls no its nothing to do with the phone it’s your networkI just need to seek some legal advise I suppose to see how you rip money offEvening to you @SubadushaneWe're always sorry for our members having a bad experience with products or network service. One of the ways to speak to someone is to login the Live Chat and in the message box type Speak to someone and a IDMobile agent will get in contact for you. Also I shall forward this message to a member of IDMobile on your behalf.Have you also checked network coverage and network status for you postal area to see if your covered or if there are any known issues reported?Joe

lost for wods | iD Mobile Community

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

No purchase necessary.

The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion).

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One winner will be selected at random by an independent person from all correct and eligible entries received. The winner will be notified by email or by private message on the Community platform and will be asked to reply within 7 days of receipt of the notification. If the Promoter does not receive confirmation from the winner that they accept the prize by this time, the Promoter reserves the right to withdraw the offer/prize. The prize will be delivered within 30 days of acceptance.

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