My phone had one attempted delivery and now is going back to curry's. I have tried allsort to get intouch with id mobile with no joy .. the chat bot is a absolute joke and is totally useless. You have no email or phone number .. and all I want to do is get phone delivery for tomorrow as im off work or cancel the whole thing. And will go with a proper company with a customer service Why as a company are you making this all so hard just to get a phone delivered

Hi @MarieCook I am so sorry to hear this. If the phone is already being sent back to us, we wouldn’t be able to get it sent back out to you till it has come back to our warehouse and been relabeled. Would you like us to arrange this for you?

my phone returned by dpd who only yried once to deliver now phone is onway back to currys

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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