Am on ID contract keep getting prank calls and calls me 3/5 times a day. When I google there number it shows me it’s harassment. So would like a new number and be able to block withheld numbers if that’s possible?regards A McKay

Hey there @Zerocool, if you request a number change, the £25.00 will automatically get added to your next bill, and charged at the same time as that, it wouldn’t be paid separately. If you can get an action fraud reference, if you’ve been a victim of fraud or anything, we can waiver the fee, but that’s your choice and if you feel you’d be eligible for that.https://www.actionfraud.police.uk/If you’d like to go ahead with the number change, either way, let us know here and we’ll drop you a PM.Thanks,Tyler

Hi there @Zerocool, sorry to hear this. Unfortunately, there’s no way of blocking withheld phone numbers, we can only advise to ignore those.In terms of changing your number, we can of course assist. However, it costs £25.00 to change your number, unless you’ve got an action fraud reference.Please let us know if you’re happy to pay £25.00, or if you do have an action fraud reference.Thanks,Tyler

New Number change for my current one. pranks calls etc

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