I have received my new phone but no sim. I have been in France with no phone and only way to access emails etc was via paid WiFi. I already had an id mobile account and my new one does not yet appear to have been activated via my email. I currently have no access to banking as need to confirm via my phone number. Can someone email me as a matter of urgency to sort this out. I need my phone to be working for work on Monday

Hey there @Lornadougan, when did you order the phone please?SIM cards are delivered in 3-5 working days, separate to the phone. We wouldn’t deliver the SIM abroad.If you urgently need your SIM abroad, you can request a replacement eSIM:Thanks,Tyler

No sim card with phone. | iD Mobile Community

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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