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A mobile number and sim card are set up to open the electric gate.  My phone will not open the gate - the designated number says ‘ number not recognised’ and will not open the gate.  All the other phones we use to open the gate work.  Only mine. What’s the problem ?

Hi @Linda Davis,

Welcome to the Community!

Sorry for any confusion caused is the SIM inserted into a handset or a device for the gate?

We can’t guarantee that the SIM will work in a device other than a phone.

 

Kash


No, sorry, you dont understand.  The electric gate has its own sim card.  To open the gate you have to ring that sim’s number.  Everyone who has the number of the gate - can openthe gate.  My phone rings the gate and it doesnt open ??  Why


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