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pac code

  • September 13, 2024
  • 2 replies
  • 28 views
Reid JD
Community Member

PAC code says it either hasn't worked or it's been used already. How do I know which it is. 

Best answer by andewhite

Have you asked iD customer service about this, @Reid JD?

Try online at https://idmobile.co.uk/live-chat.

The advisers work until 8pm on weekdays (6pm at weekends) - the iD bot works 24/7.

Alternatively, send iD a PM via Facebook Messenger or X. 

    This topic has been closed for replies.

    2 replies

    andewhite
    Platinum 
Contributor
    Forum|alt.badge.img+26
    • andewhite
    • Platinum 
Contributor
    • Answer
    • September 13, 2024

    Have you asked iD customer service about this, @Reid JD?

    Try online at https://idmobile.co.uk/live-chat.

    The advisers work until 8pm on weekdays (6pm at weekends) - the iD bot works 24/7.

    Alternatively, send iD a PM via Facebook Messenger or X. 

    Forum member (non-iD).
    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • September 16, 2024

    Hey there @Reid JD, welcome to Community!

     

    Are you using the transaction code that begins with “4”, found in your “Welcome to iD” email?

     

    If still having issues, please contact our live-chat:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

     

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