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Phone stating ‘no sim’

  • August 4, 2025
  • 1 reply
  • 16 views
J
New Contributor

My phone is stating ‘no sim’

i have updated my phone, I have removed the sim to gently wipe and restarted the phone, nothing is working 

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • August 4, 2025

    Hi ​@JLW296  welcome to the community! 👋

    Sorry to hear you have had trouble with this, it sounds like you may need a replacement SIM. Please can you try following this article:

    How do I get a replacement SIM or eSIM? | iD Mobile Community

    Please let us know how you get on, or if we can do anything else 🙂

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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