Skip to main content
Solved

Pixel 8 pro overheatung

  • November 13, 2024
  • 3 replies
  • 52 views

I have a contract Pixel 8 Pro phone and it looks like it is suddenly over heating.

 

This is since the battery ran out plugged it in to charge and now it is randomly rebooting itself with a battery temp of 37c.

 

How do I go about getting a replacement Pixel 8 Pro with ID mobile.

 

 

Best answer by Daz_S

Hi there @Mdm1982 

From here:

  • If your phone develops a fault within 30 days of purchase, click here to find out how to initiate a return.
  • If your phone develops an issue after 30 days but still falls within the warranty period (typically 12 months), we will facilitate a repair at a Currys store. For more information, visit the Currys repair page. If your phone has been damaged, repair services are still available, however, they will not be covered under the warranty and charges will apply.
  • If your phone is out of warranty, you’ll need to pay to get it repaired, either through the Manufacturer, a Currys store, or most independent repair shops.

 

Hope this helped

View original

3 replies

Daz_S
Gold Contributor
Forum|alt.badge.img+22
  • Gold Contributor
  • 1627 replies
  • Answer
  • November 13, 2024

Hi there @Mdm1982 

From here:

  • If your phone develops a fault within 30 days of purchase, click here to find out how to initiate a return.
  • If your phone develops an issue after 30 days but still falls within the warranty period (typically 12 months), we will facilitate a repair at a Currys store. For more information, visit the Currys repair page. If your phone has been damaged, repair services are still available, however, they will not be covered under the warranty and charges will apply.
  • If your phone is out of warranty, you’ll need to pay to get it repaired, either through the Manufacturer, a Currys store, or most independent repair shops.

 

Hope this helped


Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 3954 replies
  • November 14, 2024

Hey there ​@Mdm1982, welcome to Community!

 

Please see the above assistance from ​@Daz_S

 

If you require any further assistance, please ask Currys in-store, or let us know here.

 

Thanks,

Tyler


  • Author
  • Active Contributor
  • 5 replies
  • November 14, 2024

Thank you both. It appears to be ok now I used a super fast charger and it looked like it was over heating when it was plugged in but seems OK now unplugged.

 

Either that or it was the adaptive connectivity setting (I googled that if this option is on it can cause over heating).