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Problem with number change

C
Community Member

Morning!

I’ve recently joined ID and asked to retain my old number. This has been successful but my IPhone settings still say that my number is the one that was originally issued by ID.  Does anyone know how to change this?  I’ve rebooted at least 10 times to no avail!

TIA

Best answer by MZone

 

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    MZone
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    • MZone
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    • June 2, 2025

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân W
    iD Mobile Employee
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    • Siân W
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    • June 2, 2025

    Hi ​@CarolWo  I hope the link from ​@MZone  was able to help?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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