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Question

request sim

  • June 27, 2025
  • 1 reply
  • 8 views

Please can I request a proper SIM card not eSIM as I need to use the sim in a different phone

1 reply

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • 1420 replies
  • June 30, 2025

Hi ​@Sophieemmanuel  of course, thats not a problem.

 

To get a replacement SIM card, you can:

  • Visit any Currys store.

Find your nearest store and head to the ‘Mobile’ section. One of our helpful Tech Experts will issue you a replacement SIM card.

  • Chat to us.

Our Live Chat team are able to issue you a replacement SIM card, which will be sent in the post to the account holder’s address. Alternatively we can pop you a message and send it from here in the iD Community.

 

Once you have your new SIM, you will need to activate it - How do I activate my new SIM or eSIM? | iD Mobile Community

I hope this helps.