Requested PAC code yesterday & submitted in error to RWG mobile | iD Mobile Community
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Requested PAC code yesterday & submitted in error to RWG mobile

  • August 7, 2025
  • 3 replies
  • 115 views

Tadge
Active Contributor

Hi, I have submitted my PAC code from iD mobile yesterday to RWG mobile and would like to cancel this now please, thanks. 

Kind regards,

Tadge

Hi TADEUSZ, your PAC is VTM****** and it expires on 04/09/2025. To switch your iD Mobile number to your new provider and disconnect your iD plan, simply give this PAC code to your new network before it expires. Your iD Mobile plan will remain active, and you will continue to be billed unless you use this PAC before the expiry date. If you use your PAC today, your estimated final bill will be £0.00 (excluding any unbilled amounts). For detailed switching info, visit idmobile.co.uk/paymswitching or check your email. Please contact us immediately at idmobile.co.uk/contact-us if you didn't request this PAC or if you require information sent by post.

Best answer by Tyler C

Hi there ​@Tadge, did you only request the PAC code, or did you request and send it to the new network?

 

If you need it cancelling urgently, due to the time-sensitivity of the issue, please message our live-chat immediately:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • August 9, 2025

Hi there ​@Tadge, did you only request the PAC code, or did you request and send it to the new network?

 

If you need it cancelling urgently, due to the time-sensitivity of the issue, please message our live-chat immediately:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler


Tadge
Active Contributor
  • Author
  • Active Contributor
  • August 9, 2025

Thanks Tyler,

 

All sorted now via live-chat yesterday. 

 

ATVB

 

Tadge


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 10, 2025

Hi there ​@Tadge, we’re glad to hear all is sorted!

 

Thanks,

Tyler