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Question

sim

  • August 26, 2025
  • 1 reply
  • 27 views
B
New Contributor

I ordered a sim when I received it I transferred my old number to my new sim. Since doing this I don’t receive messages even tho I have done everything what the help article says but still not getting anywhere, I really need the messages sorted due to needing codes ect sent to my phone for important stuff.

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • August 29, 2025

    Hi ​@Bear1234 

     

    I’m sorry to hear this, I’d recommend checking the following for some helpful steps that may help with this;

     

     

    Tom

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