sim | iD Mobile Community
Skip to main content
Question

sim

  • August 26, 2025
  • 1 reply
  • 17 views

I ordered a sim when I received it I transferred my old number to my new sim. Since doing this I don’t receive messages even tho I have done everything what the help article says but still not getting anywhere, I really need the messages sorted due to needing codes ect sent to my phone for important stuff.

1 reply

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • August 29, 2025

Hi ​@Bear1234 

 

I’m sorry to hear this, I’d recommend checking the following for some helpful steps that may help with this;

 

 

Tom