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Sim activation text message not possible if the sim isn’t activated

  • July 18, 2025
  • 2 replies
  • 152 views
S
Community Member

Trying to activate a sim but it’s telling me they’ve sent me a code via text message. How can I receive a text message if my sim isn’t activated?!

what am I supposed to do?!

Best answer by WelshPaul

If you need to activate a replacement SIM card, you can use the link:

https://my.idmobile.co.uk/activate-sim-outside 

 

Or contact live chat for assistance:

https://idmobile.co.uk/live-chat

 

    2 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • July 21, 2025

    Hey there ​@ste_rigs, sorry to hear that. Have you managed to get this activated yet?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • August 17, 2025

    If you need to activate a replacement SIM card, you can use the link:

    https://my.idmobile.co.uk/activate-sim-outside 

     

    Or contact live chat for assistance:

    https://idmobile.co.uk/live-chat

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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