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Question

Sim only upgrade

  • September 1, 2025
  • 3 replies
  • 47 views
S
New Contributor

I'm currently due an upgrade on my monthly contract, I intend to keep my existing phone and have thus purchased a sim only deal with I'D Mobile, I stated I would retain the same mobile number, but wish to Confirm that my existing monthly contract will now end and be replaced with the sim only package. 

    3 replies

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • September 2, 2025

    Hi ​@Simonhart is it a SIM only upgrade you purchased, or have you purchased a new SIM only plan?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    New Contributor
    • Simonhart
    • Author
    • New Contributor
    • September 2, 2025

    Yeah, I contacted ID and it appears it was a new sim only plan. I've now cancelled and will do the correct upgrade in a few weeks when eligible. Thanks anyway.. 

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 4, 2025

    Hey there ​@Simonhart, we’re glad to hear all is sorted.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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