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sim problem

  • August 13, 2024
  • 1 reply
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S
Community Member

i purchased a new sim from currys yesterday to move over to id mobile, i was given a pac number to keep my old number, i put my new sim in and it has changed my old number, 07905886407 which i want to keep, to 0786581491 which i do not want to use. The pac number given by currys was THB125158 please help me sort this problem

Best answer by Tyler C

Hi there @sue Pickering, thank you for reaching out.

 

If you’d like to port your number over to us, you’ll need to fill out the form below:

 

https://switching.idmobile.co.uk/?_gl=1*19iwzn4*_ga*NTMyNTQxMDk0LjE3MDIyODYxMzI.*_ga_XFK6G4B1Y7*MTcwMzIzNjg5MS4zMy4xLjE3MDMyMzkyMzAuMC4wLjA.

 

Any issues, please let us know, or contact us via our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler

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    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4825 replies
    • Answer
    • August 20, 2024

    Hi there @sue Pickering, thank you for reaching out.

     

    If you’d like to port your number over to us, you’ll need to fill out the form below:

     

    https://switching.idmobile.co.uk/?_gl=1*19iwzn4*_ga*NTMyNTQxMDk0LjE3MDIyODYxMzI.*_ga_XFK6G4B1Y7*MTcwMzIzNjg5MS4zMy4xLjE3MDMyMzkyMzAuMC4wLjA.

     

    Any issues, please let us know, or contact us via our live-chat:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

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