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Question

tethering stopped


Kelly Bourne
New
 Contributor

I have 500g I regularly tether it's just stopped working I can turn it on but no devices find it via WiFi. I have 950gig data Inc rolled over from last month 

 

2 replies

Daz_S
Gold Contributor
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  • Gold Contributor
  • 1628 replies
  • January 30, 2025

Hi there ​@Kelly Bourne 

 

By default iDM’s preferred tethering setting uses the 5GHz spectrum and if any devices are only 2.4GHz then these devices (like a Ring  doorbell) can’t connect. So for starters you could try nudging it down to 2.4GHz only and then see if any devices then start to reconnect automatically. This setting is on the phone itself, not the iD app.

 

The other thing to try is on one of these devices is to forget that tethering hotspot and then manually reconnect again - if this then works it might be a device caching issue and you might need do the same for the other devices


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 2974 replies
  • February 1, 2025

Hey there ​@Kelly Bourne, thank you for reaching out.

 

We hope the kind advice from ​@Daz_S has been able to help.

 

If issues continue to persist, please do let us know and we can look into that further.

 

Thanks,

Tyler