Question

Using both sim & esim.

Sophie W
Rank

To set up an esim whilst still being able to use my physical sim, doI need to have two separate plans?

I’m really struggling with being able to set up a plan to received an esim QR code.

2 replies

Kash
Rank
Userlevel 7
Badge +6

Hi @Sophie W,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
C

Hi @Sophie W,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

im having the same problem 

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