I am tempted by a refurbished phone, as I’m not bothered about having the latest tech. BUT I’m a heavy user of my mobile phone as I basically use it as a computer for several hours a day when out and about. What tends to happen is the battery gives out before the phone does. So I really need to know whether “refurbished” actually means “has had a new battery”, because that’s a deal-breaker for me...

It would be easier to read about this yourself rather than reading the waffle I normally generate @Thisismyusernamehttps://www.idmobile.co.uk/refurbished-phones(start reading from about a 1/3rd of the way down and towards the bottom there are several FAQ’s)One good thing about refurbed phones is that iD put a full 12 months warranty on them.

Thanks, that’s helpful. My concern is the battery, and although it looks like they have looked at battery health during the refurbishment, I have found in my previous experience that even if a battery is nominally “healthy", it starts to lose efficiency after as little as 6-9 months, and I can’t see that someone would be trading in a phone younger than a year or so... I was hoping that refurbished phones at least had new batteries. Useful confirmation that that’s not the case.

What does "refurbished" actually mean (in real terms)?

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