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what to do next?

  • March 7, 2025
  • 2 replies
  • 23 views
Robert Andrei ST
Community Member

First of all the right email is: [REDACTED]

 

i tried to place an order and it doesnt work, or receive confirmation, why? Thank you.

 

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • March 7, 2025

    It takes a few hours to get a confirmation email as they have to do a credit check as this will only be done during business hours. You should hear back today. Also check your spam/junk folders on your email client. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • March 7, 2025

    Hi ​@Robert Andrei ST 

     

    As ​@MZone suggests, it might take a little bit of time for the confirmations to come through, we’d recommend keeping an eye on your spam/junk folders.

     

    Thanks for the help ​@MZone.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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