Hi,
Has anyone had this issue and been able to overcome it? Every time I click on the Apple Tv+ redeem link from my email it takes me to an Apple page that says "UID missing or Incorrect” and the page is a US Apple page. I've clicked on links that has been told to other posters with issues and same problem. Tried different browser and a different phone but still the same problem!
Best answer by Tyler
Hey there
Would you like us to PM you to send you a new link to try?
Thanks,
Tyler
I have "UID Missing or incorrect.” error. Can someone please help? It's for music and arcade. The TV one worked eventually after battling the apple website. Thanks
+25 Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Hi, I also get the same "UID Missing or incorrect." error when trying to redeem Apple Music. I was able to redeem the Apple TV one just fine.
Hello
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Thanks,
Natalie
Hello
Thanks for getting in touch.
We are sorry for the issues with the Apple TV not working.
I can see we have sent you a private message regarding this.
If you could please reply, we will be able to assist further from there.
Thanks,
Natalie
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