Can anyone clarify for me please in easily understandable terms. I have unlimited calls and texts in my contract whilst in the UK. 1) When in EU, can I receive calls/texts for free? 2) When in EU, can I make calls/texts for free?Thank you in advance

Hi @Kathleen Sutherland, my above answer isn’t copy and pasted. I wrote this out to go into more detail for you to try and make it clearer, and also to help you ensure you’re ready and set up for roaming before you go abroad.However, the simply answer to both your questions is YES, if you’re within the countries below:https://www.idmobile.co.uk/help-and-advice/eu-roamingAnd NO if you’re outside those countries.Thanks,Tyler

Hey Kathleen, you can roam inlike you can at home, and use data, calls and texts as you would in the UK only when in the countries via this link, please see below:https://www.idmobile.co.uk/help-and-advice/eu-roamingIf you joined/upgraded on/past 20st June 2023, you will be subject to the 30GB data fair usage policy. If your data allowances is lower than 30GB, your limit will obviously be your normal allowances, please see below:https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policyHowever, as of right now, we have a promotion that’s active where you can use as much data as you have within your allowances within these countries, until we say so.You will need to enable roaming via the iD Mobile app/website and also via your phones own settings to use the phone. Please read the below for instructions on how to get set up:https://community.idmobile.co.uk/community-archive-140/how-to-prepare-your-phone-for-a-trip-abroad-182Thank you,Tyler

Making and receiving phones calls and texts while in EU

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