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has id mobile gone down


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ABACAB
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  • December 1, 2023
Shellll wrote:

Anyone having issues?? Mine is saying not registered to network not had this before? 

I rely on WiFi calling at home, so now effectively cut off, only been with i.d for 20 days, so not happy, was with EE for 5 years and never lost service, get what you pay for I suppose


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  • December 1, 2023

It's out in Telford too!


John Metcalfe
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  • December 1, 2023

Greater Manchester also, no signal here, good job have wifi can make wifi calls at least


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  • December 1, 2023

I'm still having issues. No network at all. Having to make calls via WhatsApp on WiFi to reach anyone. 


Judybar
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  • December 1, 2023

In Northampton down too😑


John Metcalfe wrote:

Greater Manchester also, no signal here, good job have wifi can make wifi calls at least

Unfortunately for me, I have '3' broadband! 😡


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  • December 1, 2023

No service here either, in Surrey had problems all morning 


Gill Hall
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  • December 1, 2023

Mine is the same. West yorkshire 


Richard Thomas 1978
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Since I joined ID I've nothing but issues. As soon as my contract is up I won't be staying and this is just another issue. Yes all networks have issues from time to time but with Id it seems to be something all the time. If id was an animal, I think it would have been put down by now. 


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  • December 1, 2023

I have no signal here either,  nor can I access the app.


Eric Green
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  • December 1, 2023

Absolute joke this is. Just joined them there’s a reason they are cheap!!


Equalizer1969
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  • December 1, 2023
Shellll wrote:

Anyone having issues?? Mine is saying not registered to network not had this before? 

That's what mine is saying 


MD2121
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  • December 1, 2023
ABACAB wrote:
Shellll wrote:

Anyone having issues?? Mine is saying not registered to network not had this before? 

I rely on WiFi calling at home, so now effectively cut off, only been with i.d for 20 days, so not happy, was with EE for 5 years and never lost service, get what you pay for I suppose

If it helps, I’ve been with ID for about 6 years and this is the first time this has ever happened.


Tall
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  • December 1, 2023

No signals at all, no calls no Internet, nothing! My phone is a brick since this morning. When this can be fixed?!


MD2121
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  • December 1, 2023

In Wales and signal is down too. I’ve never had one problem with ID in the 6 years I’ve been with them. Seems like a very rare one off. Hope three doesn’t take too long to fix their issue.


Disgusting,  I'm paying monthly for nothing ? 

I'm in Sheffield South Yorkshire never had this before can't make calls or receive them ? 

 


Cookies and Cream
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Shellll wrote:

Anyone having issues?? Mine is saying not registered to network not had this before? 

Yes mine is the same. Really annoying 


Dean Pine
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  • December 1, 2023

No service still in Cardiff at 15 25.

Wifi in house only


Alaina Goodenough
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No service in Leicestershire 15.29.


Eric Green
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  • December 1, 2023

Hopefully they will compensate..LOL


Andy Shepherd
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  • December 1, 2023

Not only no calls via the network but also not able to make or receive calls via WiFi - just getting the ‘not registered on network’ flag. My Wifi is StarLink so not connected in any way (got this because there’s no cable, 2mb copper and virtually no 4g signal here).

Can anyone else make calls via Wifi?


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  • December 1, 2023

Unable to send and receive calls or use wifi calling. I have missed an interview call because of this! Unacceptable service with no warning whatsoever (hello, email?).


Ian Wills
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  • December 1, 2023

Down in St Helens since around 14:55. Was intermittent this morning.


MMac
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  • December 1, 2023

Hi, can someone shed some light on what has happened to cause our collective ID network connections to go do. 

Is someone from ID able to advise what is being done to enable paying customers to have full use of the service to which we all pay? And when the service will be back up and running? 


Penny Lewis
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  • December 1, 2023

Down all day in Bury St Edmunds. App/website not working either. Been sat in the live chat queue for almost an hour. Not happy.