How can I check the progress of my Trade-In please? The phone was packaged and sent in the envelope provided and I paid extra for special delivery however I have had no acknowledgment of receipt and no way of knowing progress etc.?
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Trade-In collection progress
Best answer by MZone
Use the reference number on the special delivery to check if it’s been delivered via royal mail’s website. I’m sure you will get some sort of confirmation email when it’s been sorted.
+22Use the reference number on the special delivery to check if it’s been delivered via royal mail’s website. I’m sure you will get some sort of confirmation email when it’s been sorted.
Haha of course - don’t know why I didn’t think of that. Ok its definitely been delivered - thanks!
1 person likes this
Hello
Thank you for getting in touch.
We aim to keep you notified via email but as
Please let us know if you have any questions?
Thanks,
Nat
Thanks. Yes I have unique tracking number of return however is there any way I can progress the Trade-In payment etc.?
Thank you for your reply
We would recommend taking a look at the information available here.
Thanks,
Nat
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