Apple Music/Arcade Offer - UID Missing or incorrect

Many thanks

I am also having the exact same issue. Could you advise how to get the problem resolved?

You’re very welcome ​@Euroboy!

Kind regards,

Tyler

Ask them to send you a Private Message and they will send you a new link. 

Having the same issue as well. When clicking through get the “UID Missing or incorrect.” message

Hey there ​@Innescal89, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

https://community.idmobile.co.uk/inbox/overview

Thanks,

Tyler

Hey there ​@AirbusX, sorry to hear that. We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

https://community.idmobile.co.uk/inbox/overview

Thanks,

Tyler

Hi,

I signed up to ID Mobile last week and I am also experiencing the same issue 

Best 

Hey there ​@AsifK9124, please confirm which issue you’re having out of these:

1. You’re awaiting to receive the email with the promotions attached?
2. The codes/links state “Incorrect UID” when clicked on?
3. The codes/links say they’ve “expired” when clicked on?

Thanks,

Tyler

I am also receiving the message “incorrect UID”. Please could you resolve 

Hi tyler,

Apologies Point 2 is the issue 

Hey there ​@nlhhere, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

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https://community.idmobile.co.uk/inbox/overview

Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP. Please contact our live-chat if you require instantaneous responses.

Thanks,

Tyler

Hey there ​@AsifK9124, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

https://community.idmobile.co.uk/inbox/overview

Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP. Please contact our live-chat if you require instantaneous responses.

Thanks,

Tyler

Hi,

I’m experiencing the same issue regarding trying to redeem Apple Music. Please help.

Thanks.

Hey there ​@Art318, is that the incorrect UID issue please?

Thanks,

Tyler

Hi Tyler, yes, it says UID missing or incorrect. Please see the screenshot below. 

Sorry to hear that ​@Art318. Have you tried via different browsers and different devices? If no luck, let us know and we’ll PM you.

Thanks,

Tyler

Hi Tyler, I’ve tried different browsers as well as different computers. Unfortunately, the same result appears. Please advise further. Thanks. 

Hey there ​@Art318, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

https://community.idmobile.co.uk/inbox/overview

Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP. Please contact our live-chat if you require instantaneous responses.

Thanks,

Tyler

Hi I am having the same UID missing or incorrect issue, can I have some assistance?

Hi ​@Zakog 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

We’ll see you there. 

Tom

Hi,

I’m having this issue, too when I click on the link to redeem Apple Music and Arcade.

Can you please help?

Hi,

I’m having this issue, too when I click on the link to redeem Apple Music and Arcade.

Can you please help?

Hi ​@qtrust 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.