I need to get my welcome email resent to a new email address as my old email account has been blocked by Microsoft for security reasons. Problem is it won’t let me back so this email address is now effectively dead. How do I get the welcome email resent to a new email address so I can access my transaction ID and switch my old number to this new contract?
Solved
resend welcome email with transaction ID to new email address
Best answer by Kash M
Hi
Welcome to the Community!
The link below may help.
We can either PM you or you can contact our Live Chat Team to request the transaction number.
Kash
+24Hi
Welcome to the Community!
The link below may help.
We can either PM you or you can contact our Live Chat Team to request the transaction number.
Kash
Hi. This morning I changed my Sim Only to ID from another carrier. I have activated my SIM, I just need to get my previous number transferred over for ID.
I have the PAC code and all other information, apart from the transaction number. I have checked all my emails, and the only one I have been sent is the one telling me my eSIM is ready to use. It has no reference to the transaction number. I’ve gone through all the FAQs and tried the live chat, however I still haven’t found my answer. How would I go about getting this sent back to me?
cheers
+24Hey there
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.