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JT

  • January 25, 2025
  • 1 reply
  • 8 views

Hi

This is Mr Tonolete, im a Sim only contract with ID mobile. I'm currently in the Philippines and would like to receive text from the UK for my OTP for online banking.

Do i need to activate international roaming and if yes how do i do it on my Samsung Galaxy A71 phone please?

 

Thank you.

Best answer by Tyler

Hey there ​@Alyssa25082023, thank you for reaching out.

 

You will need to ensure you enable roaming via the iD Mobile app/website, and also via your phone’s own settings. Please see more information on how to do so here:

 

https://community.idmobile.co.uk/roaming%2D76/what%2Dis%2Droaming%2Dand%2Dhow%2Ddoes%2Dit%2Dwork%2D44964

 

You may also need to increase your bill cap to allow charges to go through. 

 

https://www.idmobile.co.uk/help-and-advice/capping

 

Roaming charges for the Phillipines etc can be found here:

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Thanks,

Tyler

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Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 2941 replies
  • Answer
  • January 26, 2025

Hey there ​@Alyssa25082023, thank you for reaching out.

 

You will need to ensure you enable roaming via the iD Mobile app/website, and also via your phone’s own settings. Please see more information on how to do so here:

 

https://community.idmobile.co.uk/roaming%2D76/what%2Dis%2Droaming%2Dand%2Dhow%2Ddoes%2Dit%2Dwork%2D44964

 

You may also need to increase your bill cap to allow charges to go through. 

 

https://www.idmobile.co.uk/help-and-advice/capping

 

Roaming charges for the Phillipines etc can be found here:

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Thanks,

Tyler