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Roaming & International.

Roaming & International.

Got a question about using your phone abroad, or calling or texting abroad from the UK? Ask it here!

151 Topics
535 Replies

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151 Topics

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Recent feedback. Most replies Newest first

ianlowe58Newbie

asked in Roaming & International.

mataliaCivilian

asked in Roaming & International.

uk landline calls when roaming

Can’t make UK landline calls from Europe all my roaming is turned on and spending cap is on and I have both extra minutes too , nothing works and I really need to make landline UK phone call . Thank you .

11 months ago

BowmonsterNewbie

asked in Roaming & International.

Safe search

Safe search is blocking my browsing but only when using my phone data. It’s fine when I use WiFi. I can’t change the settings in Google as it says someone else is an administrator. It’s only happened since my switch to iD

1 month ago

Suemo63Newbie

asked in Roaming & International.

Roaming in Thailand

Hi I’m going on holiday to Phuket in a couple of weeks. Obviously this isn’t one of the countries I can use my phone free. Do you have a package that can be added at all please? thanks

1 month ago

Teddy YehNewbie

posted in Roaming & International.

Is Hong Kong inclusive for roaming?

Does Hong Kong include in the roaming area?

1 year ago

Sue BeeNewbie

asked in Roaming & International.

esim from japan

i am planning to travel to japan next yr, and looking at esims as they offer best deal, i have a Samsung S22, all mobal is asking is phone is unlocked and compatible. i vaguely remember, my phone came unlocked and mobal says its compatible for there esim?thank you sue

1 year ago

Fabricio PortelaNewbie

asked in Roaming & International.

using data abroad

I am in Portugal and since I arrived here Ive been tryong to use date but cant. Roaming is active both on my phone and on the app, all I get is the 4g symbol flickering on and off the top right corner of the phone screen and cant connect to the internet. Tried selecting manual network and nothing works.

11 months ago

BarryEdNewbie

asked in Roaming & International.

China Beijing Roaming

Landed in Beijing yesterday, cannot get WeChat, WhatsApp or messages to work. I had a message from ID mobile on power on saying I’ve used 80% of my bill cap. I added £10 but still nothing. What do I need to do to be able to send/receive messages from my UK ID mobile SIM card in Beijing? 🤔

1 month ago

KevinborrettNewbie

asked in Roaming & International.

using data and calls abroad

I have an unlimited data, calls and Text package - what does this mean for travelling abroad to EU and non EU countries?? Are their additional roaming costs for calls and/or data and if so what to they look like??thanks 😃

1 month ago

Shell RoweCivilian

asked in Roaming & International.

Roaming Abroad - Travelling for 3 months in Europe

Hi, I’m going travelling in Europe for 3 months and am concerned about roaming.I’m aware that we have up to 30gb free, but does anyone know the time frame in which this renews? Is it monthly with our bill? Or does it depend on when you enter the UK again? In which case I would need to make 30gb last me 3 months it seems.I’m also travelling to Switzerland, which I’m aware isn’t covered in the free 50 locations, does anyone have any advice on what I should do here?Thanks

1 month ago

Lynne DriscollNewbie

asked in Roaming & International.

roaming in greece on Nova not working

I’m in Greece, roaming support by Nova - showing I have 5G and good signal, however nothing is loading and I cannot make calls or text. I have roaming activated and unable to use phone unless on WiFi which isn’t any good if I’m out and need maps. Anyone else having this problem or know how to fix it?..

17 days ago

Tiffani-Amber PagettNewbie

asked in Roaming & International.

hit my spend cap and can't increase

I’m abroad for 4 weeks and have managed to go to the £25 cap. I’ve tried paying off my bill early to remove the cap, but that doesn’t work. I’ve tried increasing the cap, but the system won’t let me. I’ve looked at buying more add ons, but the add ons specifically say they won’t increase the cap and there are no international/roaming add-ons.I’m in South Africa and wanted some sort of add on but seems there is nothing! I’m really frustrated with ID Mobile’s set up on this. It seems to trap you in an impossible cycle without warning.I’ll be moving to a new provider as soon as I’m back as this is terrible!

10 months ago

Adrian OwenCivilian

asked in Roaming & International.

using mobile in the US

Hello, I understand it can be expensive making or receiving calls from the US on ID mobile? I have a couple of questions,If I connect to Wi-Fi in a hotel does it still cost me anything or is it free across the internet? can I buy a package for just a month while I am visiting that is cheaper than paying for each message. It is likely that I will be using Wattsapp and messaging rather than calling?thank you

1 month ago

smxgregorNewbie

asked in Roaming & International.

roaming

hey im heading to turkey for 10 days and primarily use snapchat for calls and texts, am i able to use my unlimited data whilst i am out there?

1 month ago

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