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Replies posted by Nicky

9 Replies

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Nicky Civilian

No MMS sending and no APN editing
Solved

Hi Mohammed, thanks for your reply. No profile option is showing under settings, I deleted the only profile that was there on a Saturday during discussions with tech support. I reset the network at the same time. i did the power down, remove sim, replace and power up yesterday but no change. than...

Devices / iOS
2771 26
Rank
11 months ago
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Nicky Civilian

No MMS sending and no APN editing
Solved

Hi Ryan no it’s a phone I was using previously thanks nicky

Devices / iOS
2771 26
Rank
11 months ago
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Nicky Civilian

No MMS sending and no APN editing
Solved

Oh no sorry to hear that- I’m hoping the technical dept will be resolving it very soon- is it sending your old number ?

Devices / iOS
2771 26
Rank
11 months ago
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Nicky Civilian

No MMS sending and no APN editing
Solved

Do you have access to your APN settings ?

Devices / iOS
2771 26
Rank
11 months ago
N
Rank
Nicky Civilian

No MMS sending and no APN editing
Solved

My APN settings aren’t there, there is no option. I’ve tried using the ID Mobile phone setting sender but it doesn’t work for an iPhone 6 whether I send with or without APN. My OH also switched to ID around the same time I did. He has just done a test for me and could send MMS via non-iMessage, so...

Devices / iOS
2771 26
Rank
11 months ago
N
Rank
Nicky Civilian

No MMS sending and no APN editing
Solved

So more testing has found that I can’t send to my friend on Virgin (my previous network provider) but I can send to my friend on EE, Virgin piggyback on EE, so its quite peculiar, anyway it seems I can send to almost all my friends now - perhaps you could try the same Brunster - might help with some...

Devices / iOS
2771 26
Rank
11 months ago
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Nicky Civilian

No MMS sending and no APN editing
Solved

Hi Mohammed, Thank you for your reply. Going via Settings > Mobile Data > Mobile Data Options I see the following ( mobile data network is not present) I am no where close to my cap so it shouldn’t be that, and turning off iMessage makes no difference. thanks nicky

Devices / iOS
2771 26
Rank
11 months ago
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Rank
Nicky Civilian

No MMS sending and no APN editing
Solved

Hi mrleesheridan, I’m afraid ID didn’t fix it- they asked me to contact them on Social media, which I can’t do because I don’t use it, and it hasn’t progressed past that point ! Thanks Nicky

Devices / iOS
2771 26
Rank
11 months ago
N
Rank
Nicky Civilian

No MMS sending and no APN editing
Solved

It is disappointing- and I couldn’t see how Social media was going to help 😄

Devices / iOS
2771 26
Rank
11 months ago

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